Medical Alert systems should provide reliable, 24/7 monitoring by trained monitoring agents, allowing seniors and their caregivers to live with less worry, at home or on the go.

An Alert system should provide the following:

If there is an emergency, you should be able to push the button on your pendant or wristband. Systems with Fall Detection will automatically send an emergency alert to the company if a fall occurs.

A monitoring center should receive the alert, and a trained monitoring agent should respond to over the base unit’s voice communicator. If there is no response, the agent should...